Fast-Track Your Travel Dreams

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Terms of Service

1. Service Agreement

By using Crystal Travel Clear VIP services, you agree to these terms. Our services include visa assistance, passport expediting, and travel documentation support.

2. Client Responsibilities

Clients must provide accurate information and required documents. Any false information may result in application rejection and service termination.

3. Service Limitations

We provide assistance and guidance but cannot guarantee approval of visa applications or passport issuance, as these decisions rest with government authorities.

4. Payment Terms

Payment is due upon service commencement. Refunds are available only if services cannot be provided due to our inability to process your request.

5. Liability

Our liability is limited to the service fees paid. We are not responsible for travel delays, cancellations, or losses due to documentation issues beyond our control.

6. Confidentiality

We maintain strict confidentiality of all client information and documents in accordance with privacy laws and professional standards.

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Privacy Policy

1. Information Collection

We collect personal information necessary for travel documentation services including names, addresses, passport details, and travel plans.

2. Data Usage

Your information is used solely for providing requested services, communicating updates, and maintaining service records as required by law.

3. Data Sharing

We share information only with authorized government agencies, embassies, and consulates as required for processing your applications.

4. Data Security

We implement industry-standard security measures including encryption, secure storage, and access controls to protect your personal information.

5. Your Rights (GDPR Compliance)

You have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability.

6. Data Retention

We retain your information for the duration required by law and our business needs, typically 7 years for travel documentation records.

7. Contact Information

For privacy concerns, contact our Data Protection Officer at [email protected]

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand user preferences.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality and security.

Analytics Cookies: Help us understand how visitors use our site to improve user experience.

Preference Cookies: Remember your settings and preferences for future visits.

3. Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies for analytics and functionality purposes.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Updates

This cookie policy may be updated periodically. Please review it regularly for any changes.